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Well
- that time of year is fast approaching - the holidays! For some,
it's the merriest, most joyous time of the year. For others, just
the thought of a holiday jingle strikes terror in their hearts!
For business people, the holidays bring varied responses as well.
Many retailers find the fall/winter holiday season to be their busiest,
resulting in long hours, tired bodies and a significant amount of
profits. Other businesses use this slower time of year to regroup
and plan for next year. For all entrepreneurs, the season provides
a good benchmarking tool - whether before, during or after the holidays
- to sit back, assess last year's business results and techniques,
change what didn't work, enhance what did work and overall, plan
for next year. Some tips to get through the holidays and end up
with a stronger business and a good business plan for 2005:
- Thank
you's: Take this opportunity to thank people - your suppliers,
customers, staff, service providers (such as bank personnel that
cover that overdraft and then call you, the corner deli delivery
person who gets there quick, the barber/beautician/nail person
who fits you in at the last minute) and other sources of support.
And don't forget your family and friends who put up with you throughout
the year. Now is the time to let people know how much you appreciate
them - not after you or they are gone!
- Business
plans: Pull that original business plan off the shelf; dust
it off and compare it to today's world. Is it still relevant?
Are you following it? Do you even have a business plan? Create
one if you don't have one. Update the one you have. Vow to look
at it more than once a year.
- Financial
assessment/planning: Have you spoken to your accountant or
other professional consultants lately (other than to complain
about high taxes)? If not- make an appointment and sit down and
talk about your company's financial performance last year, your
expectations for next year, and how you can achieve them. Make
sure to look at each business line/division/area and assess profitability
by section. It may be time to jettison unprofitable lines of business
in favor of performing ones.
- Insurance:
Have you reviewed your company's insurance policies lately? Do
you have enough coverage and the right type of coverage? Sit down
with your insurance agent and do a comprehensive review based
on current and expected conditions.
- Personnel:
Every business needs good people to thrive. Hard working, loyal
employees are hard to come by and worth keeping. Are your personnel
policies and employee benefits all they should be at this time?
- Holiday
parties/cards/gifts: Many business owners struggle at this
time of year with the question of whether to hold a holiday party,
send out cards, acknowledge people with gift items. Well, the
answer is - it all depends. These items fall into the "thank
you" arena as well as providing an opportunity to promote
your business. And, while you look at the effect on the bottom
line, don't forget the "good will" effect.
Business during
the holidays can be stress free or stressful. It is up to you to
set the course for your business. The holiday season can be a great
time for you to assess that course, chart any changes and set yourself
up for a productive and successful 2005.
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